Frequently Asked Questions @ The Cast Iron Cabin
Is Your
Site Secure?
Yes, our website can securely transmit your credit card and order
information for processing through GeoTrust secure online payment
infrastructure.
Do you require a minimum
purchase?
No, we do not require a minimum purchase on most items in the store. Items that do have minimum order quantities are marked as such and can be purchased individually once the minimum order has been reached.
What type of payment do
you accept?
We Accept Checks, Money Orders, Visa, MasterCard, Discover, and American Express. We also accept payments through Pay Pal, Google Checkout.
Where are you located?
We are located in Moorestown, NJ.
Where do you ship?
United States and Canada.
How do I calculate
shipping rates?
Add any item to the
shopping cart and a shipping calulator will be provided for you on that page. Simply enter your
country, state & zip code. A new window will show you all shipping options & cost. No personal information is required to view
shipping rates.
Can my purchase be
shipped to an address other than my own?
Yes, when checking out, simply provide the address you would like your order
shipped to.
Should I purchase
shipping insurance for my order?
No, we apply shipping insurance to all of our shipments free of charge.
How will I know when my
order has been shipped?
You will receive an email confirming the date your order shipped,
the estimated date of delivery, as well as the UPS tracking number.
What do I do if I need to return an order?
* We must be contacted in regards to your claim within 5 days of the delivery
date.
* You must do so by filing a RMA Request form, which is located on your order details page.
* We will respond with in 72hrs with instructions on how your claim will be
handled.
* Please retain the original shipping carton in the event you need to return
your purchase.
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